Executive in Residence, DePaul University
Bob leads a business unit in delivery of CRM enabling technological solutions. He has marketing and technology strategy experience across multiple vertical markets including retail, packaged goods, catalog, technology, gaming, hotel, OEM and financial services.
Robert holds an MBA from Northwestern University J.L. Kellogg Graduate School of Management (1994).
Dr. Lawrence Hamer is an associate professor of marketing at DePaul University. He earned his Ph.D. in business administration at the University of Illinois at Urbana-Champaign in August of 1996. His other degrees are a master’s of science in marketing and two bachelors of business administration (one in marketing, the other in management) all from Texas A&M University in College Station, Texas. He has researched in the area of services marketing and teaching pedagogy, and has published articles in the Journal of Service Research, Journal of Service Marketing, Journal of Marketing Education, and Marketing Education Review. His areas of teaching expertise include marketing research, marketing strategy, and marketing management. Dr. Hamer has considerable work experience in retailing, where he worked for Foley’s Department Stores in Houston, Texas and Wal-Mart Stores Inc. He has also worked in business-to-business sales with IBM in Houston where he was part of the sales team that focused on the natural gas industry.
Director, Interactive Marketing Institute, DePaul University
Dr. Steven Kelly, associate professor of marketing at DePaul University, received his D.B.A. in marketing from Kent State University in 1974. He served as associate professor at the University of South Florida prior to joining DePaul in 1977.
Professor Kelly is the director of Institute for Interactive and Direct Marketing—which is associated with the Chicago Association of Direct Marketing Education Foundation. He is also the co-coordinator of DePaul’s Marketing Internship Program that places an average of 80 students annually.
Professor Kelly’s teaching specialties are (1) interactive marketing and (2) marketing internships. He was awarded the Robert B. Clarke “Outstanding Direct Marketing Educator Award” from the Direct Marketing Association in 1996.
Executive in Residence, DePaul University
Mr. Lall has directed product management and marketing functions for the information systems targeted at the retail, manufacturing, call center, and e-commerce industries.
He has served as director of marketing at Moore Corporation; founder & president of Renaissance Conferences Corporation; director of product management at Zebra Technologies Corporation; manager of product marketing at Standard Register and Monarch Marking Systems; and product manager at NCR Corporation.
Mr. Lall is a member of the Executives’ Club of Chicago. He has taught courses in Marketing Strategies, Distribution Channels, and Marketing Management at DePaul University, Keller Graduate School of Management, Cedarville University, and Purdue University. He holds an M.B.A. degree from Wheeling Jesuit University and a B.Sc. degree in statistics from the University of Bombay.
Dr. Albert Muniz is an assistant professor of marketing at DePaul University. He has a Ph.D. in business administration from the University of Illinois at Urbana-Champaign. His research focuses on sociological aspects of consumer behavior, with a particular emphasis on the communities of users that form around select brands. His work in this area has been published in the Journal of Consumer Research. Prior to teaching at DePaul University, Professor Muniz taught at the University of California, Berkeley.
Sue Fogel is currently associate professor and department chair at DePaul’s marketing department. She holds a Ph.D. in cognitive psychology and an M.S. in business administration, both from the University of California at Berkeley.
Dr. Fogel teaches a variety of courses at DePaul, including consumer behavior, market segmentation, and an interdisciplinary decision making course. She has also taught marketing strategy and brand positioning for corporate clients. Consulting projects include consumer insight development and survey research. Her research focuses on consumer decision making, especially financial decision making.
Her work has been published in Marketing Science, Journal of Consumer Psychology, Marketing Letters, and other academic journals.
Dr. Joel Whalen has been called the world’s foremost authority on business communication. Business people from around the world have embraced his methods. He is an associate professor of marketing at the Kellstadt Graduate School of Business at DePaul University and brings extensive experience in sales and advertising to his teaching.
He is the author of the book I See What You Mean, now in its fourth printing. Joel has received several teaching and professional awards including the Ernst & Young Entrepreneur of the Year award for his support to emerging companies, the undergraduate student, graduate student and university faculty teaching awards. He is a fellow of the Sales Management Academy of the American Marketing Association and the Chicago Advertising Federation named him Professor of the Year.
Give yourself a day or two with Dr. Whalen and learn how to become an effective communicator for your business.